Privacy Policy — ra786 Platform

Introduction

This Privacy Policy ("Policy") is issued by ra786 ("ra786", "we", "us" or "our"), the operator of the online betting and live casino information platform accessible at ra786.cam ("the Platform"). It describes how we collect, use, retain, share, and protect the personal data of individuals ("you", "your", "User") who access or use the Platform, including players from across Pakistan — from Karachi and Lahore to Islamabad, Rawalpindi, Faisalabad, Multan, and Peshawar.

ra786 is committed to responsible data handling. We collect and process personal data only to the extent necessary to operate the Platform, comply with applicable legal and regulatory obligations, and deliver a secure, functional experience to our users. We do not sell personal data to third parties for marketing purposes.

By creating an Account, using the Platform, or submitting any personal information to us, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not access or use the Platform.

Definitions

For the purposes of this Policy, the following terms carry the meanings set out below:

• "Personal Data" — Any information that identifies or can reasonably identify a living individual, either directly (e.g., name, email address) or indirectly (e.g., account ID combined with device data).
• "Processing" — Any operation performed on personal data, including collection, storage, use, disclosure, deletion, or any other handling of that data.
• "Data Controller" — The entity that determines the purposes and means of processing personal data. For data processed in connection with the Platform, ra786 acts as the Data Controller.
• "Data Processor" — A third party that processes personal data on behalf of the Data Controller under a contractual data processing agreement.
• "KYC" — Know Your Customer: the identity and address verification process required before withdrawal processing and as part of ongoing anti-money laundering compliance.
• "Cookies" — Small text files placed on your device by the Platform that store session state, user preferences, and analytical data.
• "Special Category Data" — Data that warrants heightened protection due to its sensitive nature, including data relating to health, political opinions, religious beliefs, racial or ethnic origin, or biometric data used for identification purposes.

Data Controller

ra786 is the Data Controller responsible for personal data collected through the Platform. As Data Controller, ra786 determines the purposes for which your personal data is processed and the means by which that processing takes place.

Where ra786 engages third-party service providers to process personal data on its behalf — such as payment gateway operators, identity verification services, and cloud infrastructure providers — those providers act as Data Processors under contractual data processing agreements that require them to process personal data only in accordance with ra786's instructions and applicable data protection standards.

Personal Data We Collect

ra786 collects personal data through multiple channels, including account registration, Platform use, KYC verification submissions, payment transactions, and communications with our support team. The categories of personal data we collect are described in the table below.

ra786 does not knowingly collect Special Category Data (as defined in Section 2) unless it is directly relevant to a specific legal obligation (for example, health information provided voluntarily in the context of a self-exclusion or responsible gambling request). Where such data is provided, it will be processed only for the purpose for which it was submitted and will be protected with heightened security measures.

Payment method references on the Platform — including mentions of Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, and Bank Alfalah — are provided as familiar Pakistani payment context. The handling of any financial data processed through these payment rails is governed by the respective provider's own privacy terms. ra786 does not store full payment credentials; only transaction references and masked payment identifiers are retained.

Legal Basis for Processing

ra786 processes personal data only where it has a lawful basis to do so. The principal legal bases on which ra786 relies are:

1. Contractual Necessity: Processing is necessary to perform the contract between ra786 and the User — including operating the Account, processing deposits and withdrawals, and delivering platform services.
2. Legal Obligation: Processing is required to comply with applicable legal or regulatory requirements, including anti-money laundering (AML) obligations, KYC requirements, and tax reporting duties.
3. Legitimate Interests: Processing is necessary for ra786's legitimate business interests — including fraud prevention, platform security, IT infrastructure management, and service improvement — where those interests are not overridden by the User's fundamental rights and interests.
4. Consent: Where ra786 relies on your consent for specific processing activities (such as the use of non-essential analytics cookies or the receipt of marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal.

How We Use Your Personal Data

ra786 uses the personal data it collects for the following purposes:

• Account management: Creating, maintaining, and managing your registered Account, including authentication and access controls.
• Transaction processing: Processing deposits, withdrawals, and bonus credits in PKR and other applicable currencies.
• Identity verification (KYC): Verifying your identity and address in compliance with applicable AML obligations before processing withdrawals or as required by regulatory review.
• Fraud prevention and security: Detecting and investigating suspicious activity, preventing unauthorised Account access, and protecting the integrity of the Platform.
• Responsible gambling: Monitoring account activity to identify signs of potentially problematic gambling behaviour and, where appropriate, intervening in accordance with our Responsible Gambling Policy.
• Customer support: Responding to your enquiries, resolving complaints, and providing assistance through live chat and email support in English and Urdu.
• Regulatory compliance: Fulfilling legal and regulatory obligations, including record-keeping requirements under applicable AML and data protection laws.
• Platform improvement: Analysing aggregated, anonymised usage data to improve Platform performance, content, and user experience for Pakistani players and all other users.
• Communications: Sending transactional notifications (e.g., deposit confirmations, withdrawal updates, and security alerts) and, where you have consented, promotional communications about relevant offers.

Data Sharing & Disclosure

ra786 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. Personal data may be shared with third parties only in the following circumstances:

• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory directive, ra786 may disclose personal data to law enforcement agencies, regulatory bodies, tax authorities, or financial intelligence units.
• Anti-money laundering compliance: Financial transaction data may be shared with relevant compliance bodies where required to meet AML reporting obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of ra786's business, personal data may be transferred to the successor entity, subject to equivalent data protection standards being maintained.
• With your consent: Where you have explicitly consented to the sharing of your data for a specific purpose not otherwise described in this Policy, ra786 will share your data in accordance with that consent.

International Data Transfers

ra786 operates internationally, and personal data may be processed by third-party service providers located outside Pakistan. Where personal data is transferred to countries that may not have data protection laws equivalent to those of the jurisdiction in which ra786 holds its operating licence, ra786 will implement appropriate safeguards to ensure that such transfers are carried out in compliance with applicable data protection standards.

Such safeguards may include contractual clauses that bind the recipient to process personal data in accordance with applicable data protection requirements, or other legally recognised transfer mechanisms. Users who wish to obtain further information about international data transfers affecting their personal data may contact ra786 support using the details set out in Section 16.

Cookies & Tracking Technologies

ra786 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you access the Platform. They allow the Platform to recognise your device on subsequent visits, maintain your session state, and record your preferences.

The following categories of cookies may be used on the Platform:

• Essential / Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in and security cookies that help prevent fraudulent use. These cannot be disabled without impairing core Platform functionality.
• Functional Cookies: Store your preferences (such as language settings and display options) so that they are retained between sessions, improving your experience as a returning player.
• Analytics Cookies: Used to collect aggregated information about how users interact with the Platform — such as which pages are visited most frequently and how long sessions last — to enable ra786 to make evidence-based improvements to the Platform experience. Analytics data is anonymised where possible.
• Marketing / Targeting Cookies: Where you have given consent, these cookies enable ra786 to deliver relevant promotional content and to measure the effectiveness of marketing communications. You may withdraw consent for these cookies through your browser settings or by contacting support.

You may control cookie settings through your web browser. Most browsers allow you to view, delete, and block cookies from specific sites. Please note that disabling essential cookies may impair the functionality of the Platform, including your ability to log in and manage your Account.

Data Retention

ra786 retains personal data only for as long as is necessary for the purposes for which it was collected, or for as long as is required by applicable legal or regulatory obligations. The following retention principles apply:

• Active Account data: Retained for the duration of the Account registration and for a period following Account closure, as required by applicable law.
• Financial transaction records: AML legislation typically requires that transaction records and KYC documentation be retained for a minimum of five (5) years from the date of the relevant transaction or the closure of the Account, whichever is later.
• Support communications: Retained for a period sufficient to resolve disputes and respond to regulatory enquiries, and then deleted or anonymised.
• Analytics data: Aggregated and anonymised analytics data may be retained indefinitely for statistical and service-improvement purposes, as it no longer constitutes personal data once anonymised.

When personal data is no longer required, ra786 will securely delete or anonymise it in accordance with applicable data protection standards. Users who wish to request early deletion of their personal data should refer to Section 12 (Your Rights) and Section 16 (Contact Us).

Data Security

ra786 implements appropriate technical and organisational security measures designed to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest on ra786's servers;
• Role-based access controls that restrict access to personal data to authorised personnel with a legitimate operational need;
• Regular security reviews, penetration testing, and vulnerability assessments;
• Employee data protection training and confidentiality obligations.

While ra786 takes the security of your personal data seriously and applies industry-standard protections, no system is completely impervious to attack. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, ra786 will notify affected Users in accordance with applicable data protection obligations and will take immediate steps to contain and remediate the breach.

Your Data Protection Rights

Subject to applicable data protection law and to certain limitations and conditions, you have the following rights in relation to your personal data held by ra786. To exercise any of these rights, please contact ra786 using the details set out in Section 16.

ra786 will respond to rights requests within a reasonable timeframe as required by applicable law — ordinarily within 30 days of receipt of the request. In complex cases, this period may be extended by a further 60 days, in which case ra786 will notify you of the extension and the reason for it. Where ra786 declines to act on a request, it will provide a reasoned explanation.

Minors & Age Verification

ra786 employs age verification procedures as part of the Account registration and KYC process. Users who cannot demonstrate that they meet the minimum age requirement will have their Account suspended and any funds held will be handled in accordance with applicable regulatory guidance.

Third-Party Services & Links

The Platform may reference or integrate with third-party services — including payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, and Bank Alfalah — as familiar Pakistani payment context. Where transactions are processed through third-party payment gateways, the collection and handling of your payment data is governed by those providers' own privacy policies and terms of service. ra786 is not responsible for the privacy practices of third-party payment processors.

ra786 does not include external links to third-party websites within the Platform's primary navigation or content. Any third-party services accessed via the Platform's payment infrastructure are subject to their own data protection terms, which you should review independently before submitting financial information.

Amendments to This Policy

ra786 reserves the right to amend this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, Platform functionality, or ra786's data processing practices. The date of the most recent revision is reflected in the "Last Updated" field at the top of this document.

Material changes to this Policy that affect the way in which ra786 processes your personal data will be communicated to registered Users through the Platform or via the email address registered to the Account, where practicable. Your continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised Policy.

ra786 recommends that Users periodically review this Policy to remain informed of how their personal data is being handled.

Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact ra786 using the details below. All written privacy enquiries will be acknowledged and handled in accordance with ra786's obligations under applicable data protection standards.

This Privacy Policy was last reviewed and updated in January 2026. All previous versions are superseded by this document from the date of publication.